Privacy Policy

1. Data We Collect

When you register and use ClassVibe, we collect the following categories of personal information:

Account Information

• Phone number — used for account creation and two-factor verification.
• Email address — used for account recovery and important notifications.
• Username and display name — your chosen identity within the app.
• Profile photo — optional image you upload to represent yourself.
• School or university name — to connect you with your academic community.
• Year of study or grade — optional, used to find relevant peers.
• Short bio — optional personal description you provide.

Content You Create

• Posts, captions, images, and media you publish.
• Comments and reactions you leave on other users' content.
• Achievements and academic milestones you choose to share.
• Direct messages and communications with other users.

Usage & Technical Data

• Device type, operating system version, and unique device identifiers.
• IP address and approximate geographic location (country/city level).
• App usage statistics: screens visited, features used, time spent.
• Crash reports and error logs to improve app stability.
• Date and time of account creation and login activity.

2. Why We Collect Data

We collect and process your personal data for the following purposes:

• Account creation and authentication — to verify your identity and secure your account via phone number verification.
• Providing core features — to deliver the posts, feed, community, and achievement features of ClassVibe.
• Personalization — to show you relevant content, classmates, and communities based on your school and preferences.
• Safety and moderation — to detect and remove harmful content, enforce our Community Guidelines, and protect users from abuse.
• Customer support — to respond to your requests, reports, and help inquiries.
• App improvement — to analyze usage patterns and fix bugs to continuously improve the ClassVibe experience.
• Legal compliance — to comply with applicable laws, regulations, and legal processes.

3. Data Storage & Protection

We take the security of your personal data seriously and implement the following safeguards:

• All data is stored on secure servers using PostgreSQL with industry-standard encryption at rest.
• All data transmitted between your device and our servers is encrypted using TLS/HTTPS.
• Passwords and authentication tokens are hashed using secure algorithms (bcrypt/SHA-256) and are never stored in plain text.
• Access to your personal data is restricted to authorized personnel only, under strict confidentiality obligations.
• We conduct regular security audits and vulnerability assessments of our infrastructure.
• We maintain backup procedures to prevent data loss.

Despite our best efforts, no method of electronic storage is 100% secure. If a data breach occurs that affects your rights, we will notify you as required by applicable law.

Your data is retained for as long as your account is active. Upon account deletion, your personal data is permanently deleted within 30 days, except where retention is required by law.

4. User-Generated Content

ClassVibe is a social platform, and content you create is visible to other users based on your privacy settings:

• Posts and achievements — visible to your followers and community members by default.
• Comments — visible to anyone who can see the post you commented on.
• Profile information — your username, photo, school, and bio are visible to other ClassVibe users.

You are responsible for the content you publish. Content that violates our Terms of Service may be removed by our moderation team. We do not sell your content to third parties.

When you delete a post or comment, it is removed from the platform immediately, though copies may remain in cached or archived form for a limited period for technical reasons.

5. Data Sharing

We do not sell, rent, or trade your personal data to advertisers or third parties for commercial purposes. We may share data only in the following limited circumstances:

• Service providers — trusted third-party vendors that help us operate our platform (e.g., cloud hosting, analytics), bound by strict confidentiality agreements.
• Legal obligations — if required by law, court order, or government authority.
• Safety — to prevent imminent harm to you or others, or to investigate fraud or security incidents.
• Business transfer — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to equivalent privacy protections.

6. Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — update or correct inaccurate information via your profile settings.
• Deletion — request deletion of your account and personal data (see Section 8).
• Portability — request a machine-readable export of your data.
• Objection — object to certain processing of your personal data.
• Withdrawal of consent — withdraw consent for optional data processing at any time.

To exercise any of these rights, contact us at support@classvibe.com.

7. Children's Privacy

ClassVibe is intended for school and university students. Users under the age of 13 are not permitted to use the platform without verifiable parental consent. If you are under 13, please ask a parent or guardian before using ClassVibe.

If we become aware that we have collected personal data from a child under 13 without parental consent, we will delete that information promptly. Parents or guardians who believe their child has registered may contact us at support@classvibe.com.

8. Account Deletion Instructions

To delete your account and all associated data:

1. Open the ClassVibe app on your device.
2. Tap your Profile icon in the bottom navigation bar.
3. Go to Settings (gear icon in the top right).
4. Select Account.
5. Tap Delete Account.
6. Confirm your decision by entering your phone number or password.
7. Your account will be deactivated immediately and permanently deleted within 30 days.

Alternatively, you may send a deletion request to support@classvibe.com with the subject line "Account Deletion Request." Please include your registered phone number or email in the message.

Upon deletion, all your posts, profile data, comments, and personal information will be permanently erased, except where retention is required by applicable law.

9. Cookies & Tracking Technologies

Our mobile application does not use browser cookies. However, we may use the following technologies for analytics and functionality:

• Firebase Analytics — to understand how users interact with the app (anonymized).
• Crash reporting — to detect and fix technical errors.
• Device identifiers — to associate your session with your account securely.

You may opt out of analytics data collection by going to Settings → Privacy → Analytics in the app.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you through the app or by email. Continued use of ClassVibe after the effective date of any change constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: classvibe_support@gmail.com

We aim to respond to all privacy-related inquiries within 72 hours.